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HILTI DELIVERY SERVICES

Fast, reliable delivery to your jobsite and office - wherever you need it.

If you need it, we’ll supply it. No matter how simple or complex the order, our worldwide distribution network will make sure your order goes where it needs to go.

DELIVERY CONDITION AND CHARGES

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Effective March 1, 2024, the new Handling charges will replace the existing Freight Charges according to following table below: 

Standard Orders

Purchase & Delivery Condition

New Handling Charge

Non-E-commerce channels

 

E-commerce channels

 

Ship-to Pick up location

 

< RM10,000

3% of invoice value

RM10,000 and above

MYR 300 flat charge

Minimum charge

MYR 10 or 3% of invoice value whichever is higher

 

    

STANDARD, EXPRESS AND PICK-UP DELIVERY

Logistics, Toolbox, People, HNA

Standard Delivery (Klang Valley)

  • Order before 4:00pm via our Customer Service or www.hilti.com.my
  • Next working day delivery within Klang Valley
  • Delivery weight below 500kg
  • Exclude delivery to highlands and islands
  • Exclude bulky items such as wire saw, 6 meter channels, etc.
  • Delivery from Monday to Friday
  • Delivery by 6:00pm    

Delivery charge:

Hilti Malaysia Delivery Service

Standard Provincial Delivery (out of Klang Valley)

  • Provincial delivery zones include outstation, outskirt areas and East Malaysia
  • Order before 11:30am via our Customer Service or www.hilti.com.my
  • 2-3 working days delivery for outstation and outskirt area
  • 14 working days delivery for East Malaysia
  • Delivery weight below 500kg within peninsular Malaysia
  • Air freight for delivery below 15kg to East Malaysia**
  • Exclude delivery to highlands and islands
  • Exclude bulky items such as wire saw, 6 meter channels, etc.
  • Delivery from Monday to Friday
  • Delivery by 6:00pm

Delivery charge:

  • Please refer to the above details.
  • FREE standard provincial delivery if subscribe to Hilti SMART standard

* Delivery charge may vary for  bulky, HAC products and for delivery to RAPID Pengerang, highlands and islands. Standard delivery = delivery order weight < 500 kg within peninsular Malaysia; air freight < 15 kg for East Malaysia
** Excluding dangerous goods and chemical item

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Express Same Day Delivery

  • Order before 11:30am via our Customer Service
  • Same day delivery within Klang Valley
  • Delivery from Monday to Friday
  • Delivery by 6:00pm

Delivery charge:

  • Refer to quote charged by customer service 
PUDO

Ship To Pick-up Location

You don’t want to wait for your order to come to your delivery address? We have an alternative for you! 
 
  • More than 100 pick-up locations across the country
  • Next day collection from Monday to Sunday
  • Order before 14:00pm via our Customer Service or www.hilti.com.my

Delivery charge:

  • Please refer to the above details. 
Logistics, People, Toolbox, Warehouse, Handling, HNA

Repair Pick-up & Delivery

  • Book your repair before 4:30pm via our Customer Service
  • Next working day pick-up in Klang Valley
  • 3 days delivery of repaired tool for Klang Valley and 5 days for outstation
  • Delivery from Monday to Friday
  • Delivery by 6:00pm

Delivery charge:

  • FREE pick-up
  • FREE delivery if within warranty or agreed on Hilti Tool Service pre-approval letter, otherwise delivery charge applies based on 3% of your invoice value.
  • Not included for Hilti SMART standard subscription