- Home
- Company
- Media Relations
- Hilti Store Closure
Hilti Store Closure
Hilti Store Closure Notice- Effective July 1, 2024
Dear Esteemed Customers,
It is with a mix of emotions that we announce the upcoming closure of the Hilti Store in Sunway effective 1st July 2024. This decision was made after careful consideration, and we appreciate your understanding during this transition.
With the closure of this Hilti Store, we take the opportunity to re-focus our efforts to enhance the direct customer relationship through our direct sales channel, including account managers, field engineers, Hilti online and customer services team. While enabling us to invest in those channels that provide the best mix between physical & digital contacts with customers, this will also build a more sustainable level of engagement to our customers.
We are still here to service your need and we encourage you to reach us via the channels below;
1. Hilti Online www.hilti.com.my
2. Call Customer Service on 1800-880-985
3. Account Manager / Engineering Support
As we prepare to close our doors, we invite you to take advantage of our closing sale, which begins on 24th June 2024 to 28th June 2024.
We highly value your business and are committed to continuing our relationship and delivering the service levels that you expect from Hilti.
If you should have any questions, please feel free to contact your Account Manager or Hilti's customer service.
Yours sincerely,
Hilti (Malaysia) Sdn. Bhd.